Romain Dunand, Author at fmcloud.fm

Report an issue with fmcloud.fm hosting service

by Romain Dunand | Oct 24, 2021 | Help

To report any issue concerning hosting (database not available, server unreachable, abnormal performances…), you must imperatively use the e-mail address hosting@1-more-thing.com and include the word Urgent in the subject of the e-mail. BE CAREFUL to create a...

Download a backup from fmcloud.fm

by Romain Dunand | Oct 23, 2021 | Help

The easiest and most flexible way to download a backup is to connect to your fmcloud.fm admin console. If you prefer to use FTP (still recommended if your backup is very large), please install a FTPs client software such as FileZilla. Server address (DNS):...

Download a database from FileMaker Server Admin Console

by Romain Dunand | Oct 22, 2021 | Help

If your plan allows it, the easiest way is to use your fmcloud.fm Admin Console. Else, you can do it from the native FileMaker Server Admin Console: open the admin console at https://<your-subdomain>.fmcloud.fm/admin-console authenticate using your FileMaker...

I can’t see the files in the FileMaker Server Admin Console

by Romain Dunand | Oct 21, 2021 | Help

Q: Although the database files are accessible and I can connect to them from FileMaker Pro, I can’t see them in the admin console. A: In most cases, this is because you’re using Firefox. Please use a supported browser (Chrome, Edge, Safari). If the problem...

fmcloud.fm data sheet

by Romain Dunand | Oct 20, 2021 | Help

fmcloud.fm is 1-more-thing’s FileMaker hosting service. 1-more-thing is a Claris Platinum Partner based in Paris, France and Brussels, Belgium. fmcloud.fm is the only FileMaker hosting service running on Linux/Docker (we do Windows hosting too), but here are...